Prudential - MyBenefits1.16 - App Store

Start and manage your claims with ease

With the Prudential MyBenefits mobile app, you can submit and track supplemental health claims for the following employer insurance benefits you have coverage on:

-Accident
-Critical Illness
-Hospital Indemnity

MYBENEFITS APP FEATURES

Enjoy an easier-than-ever claims experience when you need it the most. With the app, you can:

LOG IN SECURELY AND CONVENIENTLY: Log in using biometrics (fingerprint or face recognition). There’s no need to remember complex passwords!
SUBMIT AND VIEW CLAIMS: Easily submit your claims directly from the app and view your claims history and status at any time.
RECEIVE CLAIM STATUS UPDATES: Receive real-time updates on your claim status and get push notifications for important claim-related information.
SUBMIT DOCUMENTS: Use your device's camera to upload claim documents, reducing the need to scan and email documents separately.
CHOOSE PAYMENT OPTIONS: Choose how you receive your claim payments, direct deposit or check, depending on your preference.
SEAMLESSLY MANAGE YOUR CLAIM ON ANY DEVICE: If you already started a claim on the MyBenefits website, it's simple to switch to the app to manage your claim on the go. To visit the web experience, go to www.prudential.com/mybenefits.

DOWNLOAD THE MYBENEFITS APP TODAY!

Manage your claims anytime, anywhere. To start, you'll need to create a login at the Prudential MyBenefits website: www.prudential.com/mybenefits. Make sure to log in with your employer's name or ID.

Group Insurance coverages are issued by The Prudential Insurance Company of America, a Prudential Financial company, Newark, NJ.

(c) 2025 Prudential Financial, Inc. and its related entities. Prudential, the Prudential logo and the Rock symbol are service marks of Prudential Financial, Inc. and its related entities, registered in many jurisdictions worldwide.

1085781-00002-00

Version History Bug fixes and Removes Appeal submission 1.16 Sep 29 - Bug fixes
- Adds a prompt to request user for App review and rating 1.15 Aug 13 1) Marketing video on view coverage page.
2) Document upload bug fixes 1.14 Jun 11 1) View your coverages
2) View important system messages and alerts prior to logging in 1.13 May 13 This release includes a critical update to login functionality needed to prevent login service disruption after 1/31/2026. 1.12 Feb 1 performance improvements & bug fixes 1.9.1 Jan 6 Added ability to view supplemental health coverage 1.9 12/29/2025 Bug Fixes and performance improvements 1.7.1 11/18/2025 Bug Fixes and performance improvements 1.7 10/30/2025 NEW Medallia claim intake experience,
Improvement on claim intake performance,
Useful links section on settings page,
BugFix logout flow to SplashScreen.
Register/Password Reset handled by the app now. 1.6.4 10/20/2025 1.0 09/17/2025